Attending clients correctly and efficiently is not always easy and a little awerness
of what you should do and shouldn't do can help you avoid making mistakes. here are some videos to help you understand what to do to please the client:
http://www.ehow.com/video_2280039_examples-bad-customer-service.html
Table manners and etiquette
How to Use Proper Table Etiquette -- powered by eHow.com
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